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Frequently Asked Questions

If the following list does not answer your questions,
please contact the reception at +48 515377320.

The reception is located at Rybaki 12/1, 61-883 Poznań. Reception hours are: Daily: 9:00 AM – 9:00 PM

Check-in starts at 2:00 PM. The hotel day lasts until 11:00 AM the next day. To check out, please return the key to the reception or in the designated places indicated during check-in. Early check-in and late check-out must be arranged by contacting the reception.

Yes, we have private parking about 150 meters straight from the property. Parking is available after prior reservation. To park your car, you must first check in at our reception at Rybaki 12/1, where the staff will provide a remote control to open the parking gate. The parking fee is 40 PLN for a passenger car or 60 PLN for a van/bus per hotel day (2:00 PM – 11:00 AM).

The property is located in the city center at Rybaki 12/1, about a 15-minute walk from the Old Market Square and about a 15-minute walk from the main railway station.

Yes, we provide extra beds. A baby cot costs 70 PLN per stay. An extra bed for an adult costs 150 PLN per day.

All apartments are equipped with bathrooms with a shower or bathtub depending on the selected accommodation option. Rooms have LED TVs with satellite channels. Each bedroom is equipped with blackout curtains, fast wireless WiFi, comfortable beds, and hypoallergenic pocket spring mattresses.

Yes, we accept cats or dogs only, with a fee of 100 PLN per stay.

Bedding and towels are provided. We provide beds made up with clean hotel bedding. Linen can be changed free of charge every 7 days.

We provide a 24-hour emergency number to report incidents.

Extending your stay and late check-out until 1:00 PM must be arranged with the reception. This option is available for an additional fee of 60 PLN per apartment.

Smoking of tobacco and other products is strictly prohibited on the premises. Those violating this ban may face financial penalties.

By Maestro, Visa, Mastercard, American Express, Diners Club cards. In cash, other currencies including USD, EUR, CAD, UAH, CHF, DKK, BGN, AUD according to the current exchange rate at our currency exchange office.

Yes, you can leave your luggage for free at our reception both before check-in and after check-out.

Yes, we offer currency exchange services on site.

We offer breakfasts. Breakfast can be chosen during the check-in process at our reception. Breakfast is served daily from 7:00 AM to 12:00 PM in buffet form in our café located in the building.